Q1. Can I have a sample order for Led Pixel lighting?
A: Yes, we welcome sample order to test and check quality. Mixed led pixels samples are acceptable.
Q2. What about Led Pixel lighting lead time?
A:The Led Pixel lighting Sample needs 3days, mass production time needs 1-2 weeks for order quantity more than 100000 pieces
Q3. Do you have any MOQ limit for Led Pixel lighting order?
A: Low MOQ, 100 pcs for Led Pixel lighting sample checking is available
Q4. How do you ship the Led Pixel lighting and how long does it take to arrive?
A: We usually ship the Tree Decorative Light by DHL, UPS, FedEx or TNT. It usually takes 3-5 days to arrive. Airline and sea shipping also optional.
Q5. How to proceed an order for Led Pixel lighting ?
A: Firstly let us know your requirements or application about the Led Pixel lighting
Secondly We quote according to your requirements or our suggestions.
Thirdly customer confirms the led points samples and places deposit for formal order.
Fourthly We arrange the production.
Q6. Is it OK to print my logo on the Led Pixel lighting product?
A: Yes. Please inform us formally before our production and confirm the design firstly based on Led Pixel lighting sample.
Q7: Do you offer guarantee for the Led Pixel lighting?
A: Yes, we offer 2 years warranty to our Led Pixel lighting products.
Q8: How to deal with the Led Pixel lighting faulty?
A: Firstly, Our products are produce Led Pixel lighting in strict quality control system and the defective rate will be less than 0.2%.
Secondly, during the guarantee period, we will send new led pixels lights with new order for small quantity. For defective batch products, we will repair them and resend them to you or we can discuss the solution including re-call according to real situation.